Reference

Open the Legal Terms for India

Open our legal pages to see how account access, data use and local-law checks work for India.

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Explore how local law shapes access

5ers Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

For India, our legal position starts with local law, your account details and the records we need to keep the service running. If a rule in your state or territory changes what you can access, we follow that rule first and keep the wording on this

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page plain. We may store identity checks, login records, support threads and payment confirmations for UPI, Paytm and PhonePe only for the period needed to handle disputes, security checks and record-keeping duties. You can ask us to correct or delete data where the law allows, and
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we will tell you what we can change and what we must retain. The chips below are a quick reference for India-facing account flows, not a promise that every method is available in every location.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Switch to the right contact path

If you need a legal change, a copy of a policy tied to your account, or a reply about data use, contact us through the channels…

DATA HANDLING

Browse how we handle your records

We keep legal handling linked to the account rather than to broad browsing history. That means we use cookies for sign-in state, page preferences and basic fraud checks, and we keep support…

Data handling

We collect only the account details, device signals and support messages needed to run legal checks, trace access issues and answer your request. Sensitive changes stay tied to the account record, not to open web browsing.

Cookie use

Cookies keep you signed in, remember page language and help us notice unusual logins. You can clear them in your browser, but some legal settings may then need to be set again.

Account security

We may ask for a fresh email check, OTP step or other proof before we change data, share records or close a thread. That extra step protects your account from unwanted edits.

Retention

We keep dispute logs, identity checks and payment confirmations only for the period needed by law, tax rules or active support work. When the retention period ends, we remove or anonymise what we no longer need.

Change requests

If you want a copy, correction or deletion request, send the exact account name, the record you want changed and the reason. We will reply with what we can do under local law.

Contact trail

Every legal request should end up in a written trail, whether it starts by email, form or chat. That trail helps you track the request and helps us show what action was taken.

Open common legal questions

Use this section when you want a quick answer on access, data use or the way we handle record changes. Each answer stays tied to local law and to the account data we hold for you, so you can see what applies before you send a request. If your case needs a human check, contact us through the support paths above and we will continue it in writing.

It applies when you use the site from India or another place where access is allowed by local law. If local law changes the rule, we follow the rule that applies in your location.

We keep identity checks, login records, support messages and payment confirmations only as long as we need them for security, dispute handling or legal duties. When that period ends, we remove or anonymise the record where the law allows.

Yes. Send the exact detail that is wrong, the correct version and enough account context for us to verify you. If local law allows the change, we update the record and tell you what we did.

Cookies help keep you signed in, remember language settings and reduce repeated checks on the same device. If you clear them, some settings may reset and we may ask for extra confirmation on your next visit.

We check the rules that apply in your location, the account details you submit and any verification step needed by law. If access is not allowed where you are, the site stays unavailable there.

Use email, the form or chat and include your account name, the record you want changed and the reason. We will route it to the right team and reply in writing when possible.

Open the Legal Terms for India

Switch to the right contact path

Browse how we handle your records

Data handling

Cookie use

Account security

Retention

Change requests

Contact trail

Open common legal questions

01 When does this legal page apply to me?

02 What account records do you keep?

03 Can I ask for a correction to my data?

04 How do cookies affect my account?

05 How do you decide whether I can access the site?

06 How can I send a legal request?

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